Responsible Participation
Guidance and support materials for safe and mindful involvement in lottery draws across Canada.
Our Approach
Lacrosse Lucky Catch supports responsible and balanced participation in lottery draws throughout Canada. We view lottery activities as a form of leisure that should remain enjoyable and controlled.
Our platform follows Canadian regulatory standards and applies safeguards designed to encourage responsible use of our services.
Possible Risk Indicators
It can be helpful to notice early signs that lottery participation may be causing concern. These may include:
- Spending beyond personal financial limits on lottery tickets
- Frequently thinking about draws or potential winnings
- Using borrowed funds to take part in lottery draws
- Not being open about time or money spent on participation
- Negative impact on work, education, or personal relationships
- Feeling frustration when unable to participate
warning If any of these situations feel familiar, consider pausing participation or seeking additional support.
Self-Exclusion Options
We provide self-exclusion tools for users who choose to step away from lottery participation.
Available options include:
- Pausing account access for a selected time period
- Requesting permanent exclusion from lottery services
- Setting spending thresholds on the account
- Defining time limits for participation sessions
To activate self-exclusion features, please contact our support team or adjust settings within your account profile.
Helpful Guidelines
The following suggestions may assist in maintaining responsible lottery participation:
- Decide on a budget in advance and follow it consistently
- View lottery participation as entertainment, not financial planning
- Combine lottery participation with other recreational activities
- Avoid increasing participation to recover losses
- Schedule regular breaks from lottery-related activity
- Monitor both time and money spent on draws
call Immediate Support
If urgent assistance is needed for gambling-related concerns:
Canada’s Problem Gambling Helpline — available 24 hours a day
Useful Resources
Age Requirements
Participation in Lacrosse Lucky Catch lottery draws is limited to individuals aged 19 and older, in accordance with Canadian regulations. Age verification procedures are applied to support this requirement.
If you become aware of possible underage participation, please notify us at support@lacrosseluckycatch.com.
Contact Information
Our responsible participation team is available to address questions or concerns:
Email: support@lacrosseluckycatch.com
Phone: 1-888-555-7377
Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time)
We aim to provide clear guidance and assistance to support responsible lottery participation across Canada.