Privacy Policy
Details on how personal data is collected, used, and safeguarded for lottery participation in Canada.
Information We Collect
When taking part in lottery draws through Lacrosse Lucky Catch, certain information is gathered to manage accounts and meet regulatory obligations.
- Identification details (such as full name and date of birth)
- Contact details (email address and phone number)
- Login credentials and user preferences
- Records of participation and related transactions
- Technical information (IP address and device data)
Use of Collected Data
All collected data is used solely for lawful and operational purposes connected to lottery activities in Canada.
This includes managing user accounts, processing transactions, meeting legal requirements, providing support, and improving services. Personal data is not sold to external parties.
Protection of Information
Appropriate technical and organizational measures are in place to prevent unauthorized access, modification, or disclosure of personal information.
- Encryption of sensitive information during data transfer
- Restricted access to secure storage systems
- Routine security reviews and risk assessments
- Staff training focused on data protection standards
Data Retention Periods
Personal data is retained only for as long as required to fulfill the purposes described in this policy or to comply with Canadian legal requirements.
Account information remains stored while an account is active. Transaction-related records are retained for up to six years in line with financial regulations in Canada.
Your Privacy Rights
Under Canadian privacy legislation, participants have several rights regarding their personal information.
- The right to review personal data held about you
- The right to request corrections to inaccurate details
- The right to request deletion of data, where permitted by law
- The right to unsubscribe from informational or marketing messages
- The right to receive a copy of your data in a portable format
info Request for Data Removal: To request deletion of personal information, please contact our privacy team at support@lacrosseluckycatch.com. Certain records may be retained to satisfy Canadian regulatory obligations.
Use of Third-Party Providers
Trusted external service providers may be engaged for specific services such as payment processing or technical maintenance.
These providers are required by contract to apply suitable security measures and to use data only for the agreed purposes.
Updates to This Policy
This privacy policy may be revised from time to time due to changes in legal requirements or operational practices. Any updates will be reflected in the effective date below.
Users are encouraged to review this policy periodically. Continued use of the service indicates acceptance of the updated terms.
Contact Details
For privacy-related questions or to exercise your rights, please reach out to our Privacy Officer:
Email: support@lacrosseluckycatch.com
Postal: Privacy Officer, TECHNO-JEUX INC, 1025, rue Saint-Joseph Est, Montréal, QC, H2J
1L2
Effective Date: February 10, 2026
Last Updated: January 12, 2026